Privacy Policy

Ashlar Outdoors LLC ("Ashlar Outdoors," "we," "us," or "our") is a hardscape and outdoor living design-build company located at 2100 N Pleasantburg Dr, Suite C, Greenville, SC 29609. This policy explains what information we collect through this website and how we use it.

Information you give us. When you fill out a contact or quote form, use the chat widget, call us, or text us, we collect what you share: typically your name, phone number, email address, and your message or project details.

Information collected automatically. Like most websites, we use analytics cookies to understand how visitors use the site. This includes pages visited, approximate location, device and browser type, and how you found us. We use Google Analytics for this. This data does not identify you by name.

We use the information you share to:

• Respond to your inquiry and provide estimates
• Schedule consultations and communicate about your project
• Send appointment reminders and service updates
• Send occasional offers or seasonal reminders, if you have opted in
• Improve our website and services

By submitting a form with your phone number, starting a conversation in our chat widget, or texting us directly, you consent to receive text messages from Ashlar Outdoors LLC. These may include replies to your inquiry, appointment reminders, project updates, and follow-ups. If you separately opt in to marketing messages, they may also include occasional offers.

Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing any goods or services.

You can opt out at any time by replying STOP to any message. Reply HELP for help, or contact us at (864) 800-7008 or hello@ashlaroutdoors.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with or sold to any third party.

We do not sell your personal information. We share it only with service providers that help us run the business, and only for that purpose:

• Our customer relationship and messaging platform (LeadConnector / HighLevel), which powers our chat widget, texting, and scheduling
• Our form processing provider (Formspree)
• Google Analytics, for website usage statistics
• Our website hosting provider (Vercel)

We may also disclose information if required by law, or to protect our rights, safety, or property.

We use cookies for website analytics. You can control cookies through your browser settings, and you can opt out of Google Analytics with the browser add-on available from Google. Disabling cookies does not affect your ability to contact us.

We keep inquiry and customer records for as long as needed to serve you and to meet legal, accounting, and warranty obligations. You can ask us to delete your information at any time (see Your Choices below).

You can:

• Opt out of text messages by replying STOP
• Unsubscribe from marketing emails using the link in any email
• Ask us what information we hold about you, or ask us to correct or delete it, by emailing hello@ashlaroutdoors.com

Our website and services are directed at homeowners and are not intended for children under 13. We do not knowingly collect information from children.

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We may update this policy from time to time. The effective date at the top shows when it was last revised. Meaningful changes will be posted on this page.

Ashlar Outdoors LLC
2100 N Pleasantburg Dr, Suite C, Greenville, SC 29609
(864) 800-7008
hello@ashlaroutdoors.com

See also our Terms of Service.